Terms of service

OVERVIEW

1. Introduction
Welcome to the Sigma website (the “Site”). These Terms of Service (“Terms”) govern your use of our Site and the purchase of our products and services (“Services”). By accessing or using our Site—or placing an order—you agree to be bound by these Terms, our Refund & Return Policy and our Privacy Policy. If you do not agree with these Terms, please do not use our Site.

We reserve the right to update these Terms at any time. When material changes occur, we will notify you via email and by posting a notice on our homepage. Your continued use of the Site after such changes constitutes your acceptance of the updated Terms.

2. Use of Our Site

  • You must be at least 18 years old or have the consent of a parent/guardian if you are under 18.
  • Use the Site only for lawful purposes and in accordance with these Terms.
  • You agree not to misuse the Site—for example, by uploading viruses or engaging in fraudulent behavior.

3. Account Registration and Security

  • Creating an account is optional but may enhance your shopping experience.
  • You are responsible for maintaining the confidentiality of your account information.
  • If you suspect any unauthorized access, please contact us immediately at info@urbanthreadsclothing.com.

4. Orders, Payment, and Refunds

  • Placing an Order: When you place an order, you confirm that the information you provide is accurate and complete.
  • Payment: We accept payments via major credit/debit cards, PayPal, and other methods listed at checkout. Prices are in Euros and include applicable taxes, but exclude shipping unless stated otherwise.
  • Refunds and Returns: Our Refund & Return Policy governs returns and exchanges. By placing an order, you acknowledge and agree to those terms.

5. Shipping and Delivery

  • Shipping methods, costs, and estimated delivery times are provided during checkout.
  • While we strive for timely delivery, delivery dates are estimates and not guaranteed.
  • You are responsible for any customs or import duties on international orders.

6. Intellectual Property

  • All content on the Site (including text, images, logos, and designs) is owned by Sigma or our licensors and is protected by intellectual property laws.
  • You may view and download materials solely for your personal, non-commercial use. Any other use requires our prior written consent.

7. Dispute Resolution and Governing Law

  • Dispute Resolution: We encourage you to contact our Customer Service team to resolve any issues. If a dispute cannot be resolved informally, you agree to first attempt mediation. If mediation fails, disputes will be settled by binding arbitration in accordance with the rules of Greece, and you waive any right to a court trial or class action.
  • Governing Law: These Terms are governed by and construed in accordance with the laws of Greece. Any legal proceedings shall be brought exclusively in the competent courts in Athens, Greece.

8. Prohibited Conduct
You agree not to:

  • Engage in any conduct that violates applicable laws or these Terms.
  • Reproduce, modify, or distribute any Site content without our permission.
  • Use the Site to transmit harmful or offensive material.
  • Attempt to interfere with the security or functionality of the Site.

9. Third-Party Links and Services

  • The Site may contain links to third-party websites or services. We are not responsible for the content or practices of these third parties.
  • Use such links at your own risk, and please review the terms and policies of those sites.

10. Disclaimer of Warranties and Limitation of Liability

  • The Site and Services are provided “as is” without any warranty of any kind, whether express or implied.
  • We do not guarantee uninterrupted or error-free access to the Site.
  • In no event shall Sigma be liable for any indirect, incidental, or consequential damages arising from your use of the Site.

11. Indemnification
You agree to indemnify, defend, and hold harmless Sigma and its affiliates from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your use of the Site or your breach of these Terms.

12. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

13. Entire Agreement
These Terms, together with our Refund & Return Policy and Privacy Policy, constitute the entire agreement between you and Sigma regarding your use of the Site and supersede any prior agreements.

14. Contact Information
If you have any questions about these Terms, please contact us at:
Email: contact@sigmathebrand.com