Privacy policy

Last updated: August 2, 2026

This Privacy Policy describes how Sigma (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from sigmathebrand.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

In addition to specific uses outlined below, we may use information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce terms of service, and protect or defend our Services and rights.

WHAT PERSONAL INFORMATION WE COLLECT

The types of personal information we obtain depend on how you interact with our Site and use our Services:

1. Information We Collect Directly from You

Contact details: Name, address, phone number, and email address.
Order information: Name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information: Username, password, security questions, and credentials used for account security.
Customer support information: Information you choose to include in communications with us.

2. Information We Collect About Your Usage

We automatically collect Usage Data (IP address, device & browser details, network connections) using cookies, pixels, and similar technologies.

3. Information We Obtain from Third Parties

Platform and hosting providers such as Shopify.
Payment processors who collect billing and payment details to fulfill your orders.
Online tracking and advertising partners.

HOW WE USE YOUR PERSONAL INFORMATION

Providing Products & Services: Fulfilling orders, processing payments, sending order notifications, and managing your account.
Marketing & Advertising: Sending promotional emails or text messages and showing targeted ads. (Legal basis for EEA: Art. 6 (1) (f) GDPR).
Security & Fraud Prevention: Detecting and preventing potential malicious or fraudulent activity. (Legal basis for EEA: Art. 6 (1) (f) GDPR).
Communication & Support: Delivering customer service and optimizing our website functionality.

COOKIES & TRACKING TECHNOLOGIES

We use Cookies on our Site to remember preferences, analyze traffic, and tailor advertising. Learn more about Shopify cookies at Shopify Cookie Policy.

Global Privacy Control (GPC): Our website recognizes the GPC signal. If enabled on your browser, we automatically treat it as a valid request to opt out of the "sale" or "sharing" of targeted advertising data for that browser/device.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose your personal information to service providers, marketing partners, corporate affiliates, or legal authorities when required by law.

Summary of Disclosures (Past 12 Months):

Identifiers

Name, email, contact, order history

Recipients: Service Vendors, Payment Processors, Analytics Providers

Commercial Information

Purchase history, cart data, support history

Recipients: Fulfillment Partners, Marketing Partners

Internet Activity / Usage Data

IP address, device info, site browsing data

Recipients: Analytics Providers, Ad Networks

Geolocation Data

IP-derived locations

Recipients: IT & Analytics Vendors

THIRD-PARTY WEBSITES & LINKS

Our Site may contain links to third-party platforms. We are not responsible for the privacy or security practices of external sites and encourage you to review their respective policies.

CHILDREN'S DATA

The Services are not intended for children, and we do not knowingly collect personal data from children under 16 years of age. If you believe your child has submitted personal data to us, please contact us to request deletion.

SECURITY AND RETENTION

While we implement standard data protections, no system is 100% impenetrable. We store your personal information only for as long as necessary to fulfill business purposes, satisfy legal obligations, or resolve disputes.

YOUR RIGHTS AND CHOICES

Depending on your location, you may have rights including:

Right to Access / Know: Request access to details on how we process your data.
Right to Delete: Request erasure of your personal details.
Right to Correct: Request correction of inaccurate information.
Right to Portability: Request a transferable copy of your data.
Right to Opt-Out: Direct us not to "sell" or "share" data for targeted ads.
Right to Withdraw Consent: Revoke previously granted consent.

COMPLAINTS & INTERNATIONAL USERS

If you reside in the EEA/UK, you have the right to lodge complaints with your local data protection authority. International transfers rely on standard legal mechanisms like the EU Standard Contractual Clauses (SCCs).